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I purchased two items from Touch of Modern. According to the tracking I should have received it and it was delivered. It never did! I contacted them many times via email and left voice messages. NO ONE got back with me! I will dispute the money on my credit card since...
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#1132206
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I’ve used these site a few times now. It sucks. Things take twice as long than advertise. Recently after waiting a couple months on a bag that was only suppose to take a month to deliver, i opened the box to notice it was the wrong color. After contacting their...
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#1131577
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First they deleted my account because of suspicious activity. Since they don't answer the phone, and I couldn't log in to my account, I couldn't track my packages. It took about 2 weeks to finally open a new account, so I could email them and ask them where the...
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#1131332
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Touch Of Modern - Fake fake fake

Touch Of Modern
#1131350
1.0
Details
Recently purchased Prada and moncler polo shirts, definitely fake. Emailed touch of modern, no one returned emails, phone says no one is available to help. Don’t even know what to do next.
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Touch Of Modern - *** concept

Touch Of Modern
#1128040
3.5
Details
I have ordered a bunch of stuff off of the app, but mostly little things like the smart key, it's a key chain like thing that turns your keys into a Swiss Army knife feel of sorts. I've once ordered a mic and headset off of it but it did take forever and a day to get delivered and there is no express delivery options
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Touch Of Modern - Bad customer service

Touch Of Modern
#1105214
1.5
Details
I ordered 300$ worth and shipment is delayed. Also customer service is really bad. They don't reply on time... use amazon. Really disappointing too because the founder went to my school and talked about him this company which apparently is a shitty one.
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Touch Of Modern - Wrong Item.

Touch Of Modern
#1097538
2.0
Details
I ordered a decorative fake Antelope head only to receive the wrong item two weeks later and then discover that their policy would only let me return it for store credit.
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I ordered shoes from ToM. It originally said 2-3 weeks delivery time. After 2 weeks and no update from the company, I tried calling the support number found on the app. Not only did no one answer, but after leaving a message (with assurances they'd get back to me...
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2.2
Product
#1128486
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I am not sure if they even have a customer service. I placed an order which included 5 items and I only received 3 items in a poorly packaged shipment. I have contacted customer service through their support center on line but I have not received any response yet....
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2.2
I liked
  • Web site
I didn't like
  • Customer service
#1127196
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I ordered a few products from TOM because they looked pretty cool. I waited a few months and I didn't receive anything. I finally emailed them about it and they didn't respond. My tracking number didn't work so I couldn't even see if it had been shipped. I kept...
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1.5
#1121172
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I would like to say something about all of the shipping comments, yes I agree they are way too long. I don't think this business model will last. I think what they are doing is getting bulk orders discounted AFTER they collect the money. You are in effect...
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Anonymous
John Smith Capers Johnson

Funny you mention the Prada shirt, I ordered one on 9-24, just got it today 10-24, so exactly a month. The shirt is worth the wait though.

2.8
I liked
  • Unique products i cant get in most stores and low pricing
I didn't like
  • Loooong delay
#1120161
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Saw the advertisement, thought I would take a peek. I am not prone to doing so, but I was curious on what new tech gadget might be out there. Got to the website, but in order to view the products, you have to either have a Facebook account or create a log-in. Really!!...
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#1118579
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I haven't, and I will not order from this company for a few reasons. Number one, you have to be a fool. Almost every item I looked at does not show a manufacturer or country of origin. Number two, why is there a? After the tentative shipping time frame? Number 3, no...
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1.0
#1117679
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I purchased a Montblanc watch, roughly $1900.00. I had suspensions that it was not authentic once it arrived just based on the way the bezel turns. I had purchased a Montblanc before from a authentic jeweler and the bezel was very smooth. Just to top it off, now the...
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I didn't like
  • Selling a fake product saying it is authentic
#1113092
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