Touch Of Modern
Reviews and Complaints
www.touchofmodern.com
Bobby J Ryd
407785****
We are in US I. need to see your shoe sizes in american standard sizes like71/2 or size 9 you get the ide
david r Hpq
Las Vegas, Nevada
Live contact
Have simple ques. Tv add towards end after chess or checker board has scene that shows wooden inverted pyramid side table with polished base. Cant find on website. Is it availabile and cost.
Reason of review:
Poor customer service
Tricia w Bvj
No women allowed
Quoted Fein their "about" page, first paragraph... Touch of Modern is the leading ecommerce app for men to discover cutting edge products. For Men? Okay fine! Brilliant idea to cut out HALF of the population. Sincerely, A Woman
Cons:
- No women allowed
Reason of review:
Only for men
1 comment
Anonymous
Hicksville, New York
Do no bother with this company , period !
They have no customer service system in place ,want your email before allowing you on their site , this is a one way company that looks out for their interests and ignore yours ......stay away at all costs !!
Anonymous
Bristol, Connecticut
Be cautious about patronizing this company!
I agree with previous comment(s) about having to provide an e-mail address simply to view their site. Not right.
Anonymous
Douglasville, Georgia
Issues with return
My order came extremely late, too late to give as the gift I was giving at our party. FedEx was scheduled for delivery on the 14th, with 5 delays, it finally came on the 18th. THe party was on the 15th. Wayyyy too late. I tried to reach Touch of Modern several times, no response to my emails and their phone number for customers (buyers) no longer takes customers calls. You have to email them (I already have 3 times.....crickets).
Anonymous
Springfield, Missouri
Allow access without having to join by email
I want to see the products, but I dont want to send my email to join or anything like that
Josslynn Pet
Order
Paypal has been funded, but I have not received a confirmation email from you Randie Koroglu Randie@***.com 305-586-****
Loss:
$23
Reason of review:
Poor customer service
Preferred solution: Deliver product or service ordered
Robert G Okm
Return nightmare
This is a company that strives to make returns very difficult.No published mail address, no telephone number on the web page . Long waits when you finally to get a line to pick up. They show a telephone number of 1.800.778.7879 however that number is the American Arbitration Dept. for another company . We ordered Ray Ban Large Men’s Mirrored sunglasses. Clearly they are small and not true mirrored. Reflective only. I would steer away from this company for ANY PURCHASE. They are not forthright . They do not reply , and they appear to intentionally make returns a MAJOR ISSUE.You ca see that my size nine foot defines these as not being LARGE RAYBANS . I have sent the company 2 emails to their requested address that sledges they will reply in 24 hours . 48 hours no answers.
Loss:
$189
Pros:
- Jack finally answered
Cons:
- Return policy
Reason of review:
Return, Exchange or Cancellation Policy
Preferred solution: Full refund
Dale H Its
Yes, they suck
Kristin (Touch of Modern), My reply is thanks for the education – I will never order from your website again and will discourage anyone I know from dealing with Touch of Modern. This has been one of the worst online transactions I have ever done, from the painfully slow process of delivery to the scam like return policy. Please be aware that I will post this online also. I should have believed the bad reviews of dealing with Touch of Modern that I read previously.
Loss:
$61
Cons:
- Poor description of item
- Painfully slow delivery
- Product does not represent the description
Reason of review:
Not as described/ advertised
Preferred solution: Full refund
Justen Zml
Order that I did not placed
I ordered an Item once, but another order was processed again. I notified my bank
Loss:
$179
Pros:
- Quality
Cons:
- Not adequate customer service
Reason of review:
Order processing issue
Preferred solution: Price reduction
Maron Mvk
No product arrive
They have no direct line to the customer satisfaction phone. Only email. These people suck. Terrible business. Never again. They are the worst company I have ever done business with. Never again. Honorable Frederick Brown. It’s time I turn them over to the Texas Attorney Generals office.
Loss:
$590
Pros:
- Product assortment and uniqness
- Products
Cons:
- Products not received
- Lack of customer service
- Slow delivery
Reason of review:
Warranty issue
Preferred solution: Deliver product or service ordered
Melvin T Kfu
SURPRISED ! at all the " BAD Reviews " . Why ?!
Hello from W. Colorado. I recieved my order 2 Oct. I am shocked at all the bad reviews !. My order ( 2 , well crafted , beautiful " water buffalo horn beer mugs." ) was very quick, exact , no problem. BUT I must return as they are almost impossible to drink from due to " fitting ones mouth " . I tested them with cold, fresh water - and they just did not fit correctly for drinking. I am very disappointed with the mouth shape. I was considering ordering more and other unique items. I will call the company tomorrow for a return = a refund. Surely the company is not such a " bad guy " company. (?). We shall see. I operate a wilderness survival skills tipi camp " Learn To Return " , I save lives. And I would like to say good things about TOM . Sincerely - Mel Deweese, Ret. Navy 59 -82 , SERE- POW Inst. / PR - VN 69-70. Us parachute riggers have to do our job correct ! I hope Touch Of Modern is the same with their customer service.
Loss:
$66
Reason of review:
Your BAD reviews. I sill call tomorrow. I hope I do not have a problem with my return and refund. .
Preferred solution: Full refund
Saydee Nvk
Can items be consigned to you
Followed promps to a recording no one available. I have a limited addition Blancpain rose gold watch. I want to know if you have any interest in buying or brokering it.
Zarinah Mup
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnhappy Dissatisfied Frustration
Where’s my order ? What’s the Status?
Cons:
- Lack of customer service
- Products not received
Reason of review:
Poor customer service
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