Wichita, Kansas
0 comments
100% full Not resolved

This company sent non-functional product and doesn't refund..don't return calls on there listed toll free number , left multiple massages.Decided to email after waited for so long and then received email reply few weeks after , indicating they are not a call center and they don't refund.

Related: Touch of Modern; Terrible customer Service

They intentional sent non-functional products wasted times to respond or no respond on telephone , then no refund is provided.

Products are made in China with low quality components , just made for cosmetic looks and lies on adds indicating false features.Company look like a garage internet business in the US and ship fake products from China with no refund only maybe exchange for others faulty products.

Review about: Touch Of Modern Online Order.

I liked: Unique products i cant get in most stores and low pricing, Initial function on the product.

I didn't like: How they responds, No respond for weeks, No customer service, Doesnt return call.

Review #937974 is a subjective opinion of a user.

1.4
Diversity of Products or Services
Customer service
Delivery Service
Product or Service Quality
Discounts and Special Offers
Price Affordability
Value for money
Staff
Advertised vs Delivered
Location
Exchange, Refund and Cancellation Policy
Warranty
Website
Reason of Review / Monetary Loss Return, Exchange or Cancellation Policy / $130
Preferred solution Full refund

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