Touch Of Modern Phone Numbers and Emails

Toll-Free Number:

  • (888) 868-1232

Customer Service:

  • (415) 230-0750

Touch Of Modern Email:

hello@touchofmodern.com

Touch Of Modern Contact Information

Touch Of Modern Website:

Touch Of Modern Help Center:

Corporate Office Address:

Touch of Modern
1025 Sansome St,
San Francisco, California 94111
United States
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Touch Of Modern Rating Based on 566 Reviews

Rating details

1.9
more details
Customer service
Website
Product or Service Quality
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Touch Of Modern Customer Service Calls

2.2K TOTAL
CALLS
01:56 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Touch Of Modern Customer Service?

Shipping and Delivery Question:

Request for Information Question:

  • “Need to talk about delivery”
  • “Checking on order”
  • “Checking on email sent to you last Saturday, 4/23_22”

Return/ Replace Question:

  • “Return address ?”
  • “Return -- product does not work”
  • “Return”

Product/ Service Question:

  • “Damaged product”
  • “Product stopped working”
  • “My jacket zipper is broken”

Payments and Charges Question:

  • “My bill”
  • “Billing”
  • “Unauthorized charge”

Activation/ Cancellation Question:

  • “Unsubscribe from getting e-mails from you”
  • “Cancel order”
  • “Trying to discuss cancel a mistake on an order that just happened an hour ago”

Account Question:

  • “I ordered two pairs of sunglasses the money was taking out of my bank account however on the app my account shows nothing of any type of order nor did I receiver a emailed receipt of my purchase I would like a receipt as well as tracking for my packa”
  • “Taking money from the wrong account”
  • “Credit on my account”

Refund Question:

  • “Refund”
  • “About refund I haven’t received”
  • “About refund”

Cards Question:

  • “Item on my card I did not order”
  • “Gift card ?”
  • “My card won’t go through”

Staff Question:

  • “Customer service”

Website/ Application Question:

  • “Application status”
  • “Having problem with your web site”
  • “Advertised product not on website”

Other Question:

  • “Orderd a product and there are no directions for it to be assembled”
  • “Not got an idea from may”
  • “Issue with order”

About

Touch Of Modern Terms of Service
To read more: https://www.touchofmodern.com/terms
Touch Of Modern Privacy Policy
To read more: https://www.touchofmodern.com/privacy
Touch Of Modern FAQ
To read more: https://support.touchofmodern.com/hc/en-us
Top Touch Of Modern Services

Shipping Service, Customer Care, Shopping Advertisement

Top Touch Of Modern Products

Website, Account, Shoes

Touch Of Modern Pros and Cons

Pros: Product selection, Interesting products, Unique products i cant get in most stores and low pricing, Products, Modern design

Cons: Customer service, There is no customer service, Slow delivery, Poor quality of product, No refund policy

Summary

Touch of Modern is an online service specializing in design things from all over the world. The company was created in 2012. Customers can find a lot of exclusive things on the company’s website. There are such products as watches, lanterns, furniture. Even men’s underwear and silk covers are presented there. Touch of Modern can help every customer to decorate house with a great taste. ToMo offers up to 70% off for the products of new designers. Every client gets $20 discounts if invites a friend to buy something. A friend if offered $10 off during the first purchase.

Touch Of Modern reviews and complaints

Touch Of Modern is ranked 547 out of 3299 in E-commerce category

Area Served

USA

Payment Methods

VISAMasterCardAmerican Express

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