Touch Of Modern Phone Numbers and Emails

Toll-Free Number:

  • (888) 868-1232

Customer Service:

  • (415) 230-0750

Touch Of Modern Email:

hello@touchofmodern.com

Touch Of Modern Contact Information

Touch Of Modern Website:

Touch Of Modern Help Center:

Corporate Office Address:

Touch of Modern
1025 Sansome St,
San Francisco, California 94111
United States
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Touch Of Modern Rating Based on 533 Reviews

Rating details

1.9
more details
Customer service
Website
Product or Service Quality
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Touch Of Modern Customer Service Calls

2K TOTAL
CALLS
01:56 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Touch Of Modern Customer Service?

Shipping and Delivery Question:

  • “Didn't receive my order”
  • “Purchased a table but it was sent to wrong address”
  • “Says order delivered but I not recieved”

Request for Information Question:

  • “Question about shipping”
  • “Find out wher my order is”
  • “I like to know where is my order ?”

Return/ Replace Question:

  • “I ordered on the 28th of December and received 2 many sweaters i only need one and would like to return to of them and a refund back to my card.”
  • “Return order”
  • “Returns”

Product/ Service Question:

  • “Defective Item”
  • “No response regarding a damaged product”
  • “Damaged product”

Payments and Charges Question:

  • “Overcharged”
  • “Billing”
  • “Payment”

Activation/ Cancellation Question:

  • “Trying to discuss cancel a mistake on an order that just happened an hour ago”
  • “Cancel order”
  • “Cancel Facebook and get to site by email”

Account Question:

  • “Fraud on my account”
  • “I cant for the love of me log in to my acct,HELP”
  • “Account Issues continuing”

Refund Question:

  • “About refund”
  • “Haven't received my refund”
  • “Refund”

Cards Question:

  • “Gift card ?”
  • “My card won’t go through”
  • “Trouble with card and existing credit”

Staff Question:

  • “Customer service”

Website/ Application Question:

  • “Application status”
  • “Having problem with your web site”
  • “Advertised product not on website”

Other Question:

  • “Problems online ordering”
  • “Your invoice says you sent me the Right stuff I ordered a coffee cup y'all sent me a whiskey decanter this is day 4 and nobody's contacted me”
  • “We haven't received the order”

About

Touch Of Modern Terms of Service
To read more: https://www.touchofmodern.com/terms
Touch Of Modern Privacy Policy
To read more: https://www.touchofmodern.com/privacy
Touch Of Modern FAQ
To read more: https://support.touchofmodern.com/hc/en-us
Top Touch Of Modern Services

Shipping Service, Customer Care, Shopping Advertisement

Top Touch Of Modern Products

Website, Account, Shoes

Touch Of Modern Pros and Cons

Pros: Product selection, Interesting products, Unique products i cant get in most stores and low pricing, Modern design, Products

Cons: Terrible customer service, There is no customer service, Slow delivery, Poor quality of product, No refund policy

Summary

Touch of Modern is an online service specializing in design things from all over the world. The company was created in 2012. Customers can find a lot of exclusive things on the company’s website. There are such products as watches, lanterns, furniture. Even men’s underwear and silk covers are presented there. Touch of Modern can help every customer to decorate house with a great taste. ToMo offers up to 70% off for the products of new designers. Every client gets $20 discounts if invites a friend to buy something. A friend if offered $10 off during the first purchase.

Touch Of Modern reviews and complaints

Touch Of Modern is ranked 547 out of 3406 in E-commerce category

Area Served

USA

Payment Methods

VISAMasterCardAmerican Express

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