Contact Touch Of Modern Customer Service
Touch Of Modern Phone Numbers and Emails
Toll-Free Number:
-
(888) 868-1232
Customer Service:
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(415) 230-0750
Touch Of Modern Email:
Touch Of Modern Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Touch Of Modern Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Touch Of Modern is 4152300750. 77% of consumers used this number to address their issues and concerns. Meanwhile, 23% of users reported contacting a real person successfully by dialing the phone number 8888681232.
The average hold time is less than 1 minute. The longest wait times are on Monday and Tuesday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Touch Of Modern may ask you for the following information to identify you as a customer: email, phone number or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Touch Of Modern Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Touch Of Modern is 4152300750. 77% of consumers used this number to address their issues and concerns. Meanwhile, 23% of users reported contacting a real person successfully by dialing the phone number 8888681232.
The average hold time is less than 1 minute. The longest wait times are on Monday and Tuesday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Touch Of Modern may ask you for the following information to identify you as a customer: email, phone number or order id or tracking no.
People call Touch Of Modern mainly because of request for information, product/ service, shipping and delivery.
4% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Touch Of Modern is hello@touchofmodern.com.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Touch Of Modern Website:
Touch Of Modern Help Center:
Corporate Office Address:
How Good is Touch Of Modern's Customer Service?
Summary of Touch Of Modern Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Touch Of Modern?
Shipping and Delivery Question:
- “Shipping question”
- “I didn’t get my coat and you sent it to a wrong address”
- “Tracking package”
Request for Information Question:
- “Status of my order”
- “Question about an order”
- “Purchase question”
Product/ Service Question:
- “Problem with order”
- “Broken product”
- “Purchase”
Return/ Replace Question:
- “Return”
- “Returns”
- “To exchange a puffer jacket for a larger size”
Payments and Charges Question:
- “To find a way to resolve my disputes”
- “Fraud complaint”
- “Trying to see who they are and why I'm I being charge”
Activation/ Cancellation Question:
- “Cancelation of my reservation”
- “Cancellation”
- “Order cancellation”
Account Question:
- “Can't login”
- “I forgot to submit the complete address on my purchase”
- “Unable to access my account”
Refund Question:
- “My refund”
- “Refund”
- “I desperately need a refund for a product I didn't intend on purchasing”
Cards Question:
- “The TOMO that I purchased from TOMO does not have enough numbers on back to purchase items or redeem card.”
- “To see if I can pay by card from the uk and get delivery to canada”
- “My card won’t go through”
Staff Question:
- “*** poor service. Orders over month late. Using my money ..no product.”
- “Customer service”
Website/ Application Question:
- “Application status”
- “Having problem with your web site”
- “I text or email from the app no answer”
Other Question:
- “My order”
- “Have no received my order”
- “Not getting satisfaction by email”
Compare Touch Of Modern Customer Service To
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