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Contact Touch Of Modern Customer Service

How to Reach a Person at Touch Of Modern

Verified Contact Information

Toll-Free Number:

  • 1-888-868-1232
Call customer service

Customer Service:

  • 1-415-230-0750

Touch Of Modern Email:

hello@touchofmodern.com

Touch Of Modern Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Touch Of Modern Phone Number
1 (415) 230-0750
Average Hold Time
Less than 1 minute
Average Calls duration
2 minutes
Most Popular Touch Of Modern Email Address
hello@touchofmodern.com
Touch Of Modern Live Agent Availability
21% of callers successfully reach a real person
Issue Resolution Rate
Low (3% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Touch Of Modern Customer Service?

Most Popular Number:

(888) 868-1232
Total calls: 560 Issues resolved: 7 Last call: Mar 16, 2026

Touch Of Modern customer service phone number is 888 868 1232. The support number is toll-free and exists to provide clients with general information related to the company services and products. When you have problems related to the rendered services, quality issues or technical problems with ordering, call the customer care department telephone number 415 230 0750. During the conversation with the specialist you can ask direct questions and receive information or instructions to tackle the problem you have.

Touch Of Modern email is hello@touchofmodern.com. The email address allows clients to turn to the support specialists in the written manner. The specific of the service requires the presence of formal communication. Whether you have questions or some issues with the services, warranty or other elements, draft and send the request to the Touch Of Modern contact team. Managers consider the requests on the first come order and send a response after the consideration. To show the situation in precise, attach documents to the letter.

Touch Of Modern address is 1025 Sansome St, San Francisco, California 94111 United States. This is the location of the corporate office of the company. You can use the Touch Of Modern headquarters address as a mailing to get in touch with the leading departments and governing bodies of the company. The response will be available in 6-10 days. You will receive it at the address indicated in the letter.

Touch Of Modern hours are Monday through Saturday from 8 a.m. to 5 p.m. EST. On Sunday the Touch Of Modern customer service is out of the office. The operation times of specialists from different regions can differ. To check the precise time, open the Touch Of Modern website and find the location of the office in your area. Click Locations at the top of the main page and select the appropriate variant.

Touch Of Modern live chat is available on the official platform of the company. Open the site and click the icon of the online chat at the bottom of the screen. The chat generates answers within 5-8 minutes using the AI tools. You can start chatting by tapping on the button of the service.

PissedConsumer Club

Contact Information

Touch Of Modern Website:

Touch Of Modern Help Center:

Corporate Office Address:

Touch of Modern
1025 Sansome St,
San Francisco, California 94111
United States

Summary of Touch Of Modern Customer Service Calls

2.7K TOTAL
CALLS
01:55 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Touch Of Modern?

Shipping and Delivery Question:

  • “Didn't receive my watch I ordered on September 10”
  • “I didn't receive my order”
  • “Wrong size shoes”

Request for Information Question:

  • “Order update”
  • “I placed an order last night. I won't confirmation”
  • “I placed an order last night and one confirmation”

Product/ Service Question:

  • “No info on product to be delivered”
  • “Still waiting on my item purchased September 2nd 2025”
  • “Problem with receiving my items.”

Return/ Replace Question:

  • “Return”
  • “Change the shipping address on my order”
  • “Returns”

Payments and Charges Question:

  • “Double charged”
  • “Credit/order”
  • “To find a way to resolve my disputes”

Activation/ Cancellation Question:

  • “Cancel an order”
  • “Cancel order”
  • “Cancelation of my reservation”

Account Question:

  • “Can't login”
  • “I forgot to submit the complete address on my purchase”
  • “Unable to access my account”

Refund Question:

  • “My refund”
  • “Refund”
  • “I desperately need a refund for a product I didn't intend on purchasing”

Cards Question:

  • “The TOMO that I purchased from TOMO does not have enough numbers on back to purchase items or redeem card.”
  • “To see if I can pay by card from the uk and get delivery to canada”
  • “My card won’t go through”

Staff Question:

  • “*** poor service. Orders over month late. Using my money ..no product.”
  • “Customer service”

Website/ Application Question:

  • “Application status”
  • “Having problem with your web site”
  • “I text or email from the app no answer”

Other Question:

  • “Ship dte”
  • “Ordered a jacket how long I have to wait?”
  • “Ordered a jacket how long do I have to wait”

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