Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

Touch of modern has some very nice products, i've ordered from them a few times. The only problem is l've only received ONE!!!

of my shipments, the others have just disappeared. When I phone them, no answer. They say no agents are available to take my call. When i email them their response is really not to respond.

There is a computer response that tells you they are overwhelmed with requests. They pretty much have a no return policy on most of their products. Now when i order from amazon and a problem arises l pick up the phone i usually get a live person, or they give you options on how you would them to reach you, Normally within 5 minutes im talking to a live agent that help me resolve my issues OR if I'm not satisfied they refund my doe. People want customer service not excuses.

That why Mr. Bezo is worth $105B. He knows the value of customer service.

This "fuzzy plum" who runs touch of modern will eventually work through his capital and go bankrupt, Disclainer: I am not an employee nor have any association with Amazon or Mr. Bezo, just a happy customer.

Product or Service Mentioned: Delivery Service.

Reason of review: Problem with delivery.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like