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I SENT THEM A TEXT WITH PICTURES OF AN ITEM I RECEIVED IN SEVERAL PIECES (totally inadequate packaging) 5 days ago. NO RESPONSE!!!

I JUST TRIED TO CALL THEM AND, AS USUAL THEY ARE INDISPOSED. NO ONE IS EVER AVAILABLE TO TAKE YOUR CALL AT THIS MISERABLE EXCUSE FOR A COMPANY!

IF I KNEW HOW TO "UPLOAD" A PHOTO I MIGHT HAVE A BETTER CHANCE OF MEETING ALL OF TOMOs many requirements for a complaint.

Unfortunately I am not "skilled" enough to do business with these people.

Why should I have to jump through 50 flaming hoops when there is an issue with an order?--one that they caused by CARELESS packaging. I Assume they make contacting them purposely impossible in the hopes you will give up and go away.

Product or Service Mentioned: Touch Of Modern Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: Full refund.

Company wrote 0 private or public responses to the review from Nov 16.
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EnragedPersian
#1611245

Cannot contact by phone. They probably don't have a phone.

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