Camden, South Carolina
Not resolved
5.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Value for money
0 comments

I've ordered a keychain from them without any problem.

I recently ordered a glowing lightning charge cable from them, however when I received it in the mail (quite quickly for them!), I discovered that it was not functioning correctly. I immediately contacted customer support through email, and within the hour received a reply asking me if I wanted a replacement or a refund, to which I replied that I would love to have a replacement. Less than 2 minutes later this person replied and said that they would have one shipped to me.

I am confused by all of the complaints about customer service, I have been extremely pleased.

While I was writing this review I received an email (about 5 minutes after the email saying that they would have one shipped to me) covering my replacement

Reviewer is in happy mood. This person is quite happy with price and modern design. Please contact the author of this review to discuss good customer service of glowing charge cable. Touch Of Modern needs to read this review and look into the issue (if any) according to poster's claims.

Other people also mentioned glowing charge cable in their reviews. You may find this information helpful for further shopping at Touch Of Modern. You can also consider other company suggested by the author: Amazon.

Had an Experience with Touch Of Modern?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Touch Of Modern - Terrible service Touch Of Modern "I purchased a very expensive set of PORTO stemware as a gift from T.o.M.. I bought it in early February for an anniversary March 21. It finally arrived in the..." Read more Touch Of Modern - PROBLEM!! Touch Of Modern "AS long as you received what you want, then fine even if it is little expensive than other. But when you received items, either defect, not as expected or broken then..." Read more Touch Of Modern - Bad Experience Overall Touch Of Modern "When ordering some really nice "looking" shirts, it gave the neck size but that is all. I foolishly ordered and sure enough, with a 17" neck I received a size..." Read more Touch Of Modern - Terrible Customer Support Touch Of Modern "I ordered twice and both times I have had to deal with customer support because my product was late. Each time, it was a nightmare and took so much time..." Read more Keystone Rv - Weak Leaf Springs and Terrible Follow up Warranty Service Keystone Rv "I bought a brand new Premier Bullet 26 for my trip to Alaska up the Alcan Highway. Performed well on the trip up. On the Dalton Highway in Deadhorse both..." Read more Hair Sisters - Faulty product very poor customer service Hair Sisters "Bad customer service faulty product sending stuff out without checking their product. I ordered a lace front wig as described there were suppose to be parting space in parting space..." Read more McGeorges RV - Poor quality repair and didn't care McGeorges RV "Took RV to get roof inspected cleaned and sealed to look like the picture behind the counter. After taking 2 more weeks to get to it than quoted, they left..." Read more Bluegreen Resorts - A Ruined Much Needed Vacation!Bluegreen Mountain Loft Resort Bluegreen Resorts "Checked in on 08/13/17 & checked out on 08/20/17. This was a spur of the moment get away as my husband had been ill & recently had surgery. When I..." Read more