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*** Touch of Modern w/No Vaseline!

Ordered an item for a Christmas present. Touch of Modern *** sent the wrong item!!!! No time to get the correct item so I'm giving the incorrect one they sent as the Christmas present. I didn't want a refund, just a credit for my trouble (as mentioned it's to late to return it for Christmas). For the second or third time they keep sending me instructions to return the item for a full refund. *** Touch of Modern up the *** w/no Vaseline! I'll never do business with those incompetent f*cks again!!!!!!
Company wrote 0 private or public responses to the review from 6 hours ago.
1.0
Details
Exchange, Refund and Cancellation Policy
#1423838
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Touch Of Modern - Havent had any response- 2 days of leaving emails and voice mails. Just trying to make a purchase.

No response at all. Pls respond so i can make purchase. Thanks
Company wrote 0 public responses to the review from 1 day ago.
#1422277
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This company will not ship your product or give you an answer to when you will get the order. NEVER use them again. Everyone unite, GET RID OF TOUCH OF MODERN,, black ball them. I am stopping payment on my order, NEVER again with this company. They are the very worse...
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Company wrote 0 public responses to the review from 2 days ago.
#1422184
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Touch Of Modern - Received no product I purchased.

I purchased a vape pen for a gift on September 28 and they took the money but here it is December 11 and I still have not received my purchase. Now they did say it was a problem with the product coming from China of course. So why didn't they offer me a refund? They said that my product would be here. Beware of things you buy from Touch of Modern. And thete are no numbers to call. Just emails.
Company wrote 0 private or public responses to the review from 2 days ago.
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1421548
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Touch Of Modern - One of two items was broken

The race car, Silberpfeil TOMO ID #0875991 arrived with a broken right wheel. The spokes were broken away from the hub. I will be glad to return it for a replacement ASAP. The other race car arrived in excellent condition.
Company wrote 0 private or public responses to the review from Dec 11.
2.9
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Staff
Value for money
I liked
  • Unbroken product
I didn't like
  • Broken product
#1421194
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Touch Of Modern - I would like to speak to a person please

Yes I have and they told me they would call back. Can you call me
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 11.
#1420788
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Touch Of Modern - I am not a pissed customer, please do not send this message again

nothing - not a pissed customer or consumer
Company wrote 0 public responses to the review from Dec 11.
#1420752
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Touch Of Modern - They have always made things right.

They may not be fast but they are new and if approached civily and with a little patients have always made refunds and credits for merchandise that did not come from their where house.
Company wrote 0 public responses to the review from Dec 10.
#1419935
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Touch Of Modern - Order not delivered

Did not get my order but you did get my money.
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 09.
#1419357
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Contact Touch Of Modern

Mailing Address:
TouchOfModern Inc.
329 12th St
San Francisco, California 94103
United States
Phone:
(415) 230-0750
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Touch Of Modern Products and Services

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Touch Of Modern - Not a pissed customer

I was in contact with TOFM and was helped by a polite & helpful young lady. She was able to answer all my questions and resolved my concerns. Thank you
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 08.
#1418400
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