Touch Of Modern
Touch Of Modern Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Touch Of Modern has 1.9 star rating based on 656 customer reviews. Consumers are mostly dissatisfied.
6% of users would likely recommend Touch Of Modern to a friend or colleague.
- Rating Distribution
Pros: Interesting products, Product selection, Unique products i cant get in most stores and low pricing.
Cons: Customer service, There is no customer service, Slow delivery.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Touch Of Modern has 1.9 star rating based on 656 customer reviews. Consumers are mostly dissatisfied.
6% of users would likely recommend Touch Of Modern to a friend or colleague.
- Rating Distribution
Pros: Interesting products, Product selection, Unique products i cant get in most stores and low pricing.
Cons: Customer service, There is no customer service, Slow delivery.Recent recommendations regarding this business are as follows: "AVOID AT ALL COSTS", "AVOID", "RUN", "buy directly from the vendor", "Don't buy from Touch of Modern".
Most users ask Touch Of Modern for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Website. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Touch Of Modern Reviews
"Order #0529236****"
This company listened to my issues and worked to resolve them. In good faith I will continue to use their products and services.
"My order"
You sent my order to wrong address and now I can't seem to talk to an actual person about my order. Somebody needs to call me back about my order at...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicopee, Massachusetts
No product sent
I ordered an item from Touch of Modern over a month ago. It was 172.00 after their expensive shipping charge.
They sent me a tracking number that doesn’t work and they can’t tell me where my item is. I have reached out to them numerous times and I still do not have an answer.
I heard from them once they said my product would ship soon. Its been almost a month since I made my purchase and I still do not have my product.
I reached out to them twice more and havent heard back from them. I paid 140.00 for this product and I want it.
They said no cancellation or refund. Please help.
Anna L.
San Francisco, California
You have to provide your e-mail, before viewing their web site - DUMB !!!
After personally working in National and International Marketing for over 40 years, I am amazed how a company ( Touch of Modern ) can spend millions of dollars on National TV commercials to bring potential customers to their web site, and then immediately provide a barrier on their initial Home Page to disrupt the User's interactive experience. I liked the Television commercial and wanted to see a product shooting a fireball from someone's wrist.
Instead of building on my excitement, I am immediately given an assignment ( providing an e-mail or Facebook account ) to earn the privilege of continuing past their gray, black and white photograph of an empty office cafeteria table. The decision to present the company as some, high-end, exclusive club before I can actually view products is just stupid, arrogant, and insulting. As a potential customer, I want to find out about the company, before I reveal personal information about myself. The last thing I want as a consumer is to provide contact information to a web site I know nothing about.
Touch of Modern's sign-in requirement screams, we want to send you future e-mails about how great our offers are. That projects SPAM and a reluctance on some User's part to participate.
I am one of those potential User's who chose not to play Touch of Modern's phony, high-end club, membership game. When I go to: www.mercedes-benz.com, I do not have to provide information to view their high-end, quality products.
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerORDERED ITEM 3 MONTHS AGO:HAVE NOT RECEIVED IT YET. 8-6-24 THRU 11-9-24
No communications for a week from them, no resolutions, in fact they removed the unfulfilled order from their servers.
NO RESOLUTION AND NO DELIVERY
The item was supposed to be delivered in 5-6 weeks. As of today, 12 weeks have passed with no delivery - no explanation or promise of delivery.
- Unreliable no reliable customer service contact refuseignore
Preferred solution: Delivery of order and a full refund of monies, NOT ANY TYPE OF STORE CREDIT OR ORDER DISCOUNT
User's recommendation: AVOID AT ALL COSTS
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy order
You sent my order to wrong address and now I can't seem to talk to an actual person about my order. Somebody needs to call me back about my order at 803-580-**** before I go see my attorney and start process against your company on false information and wrongful stealing my money..
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Queens, New York
3 months and no shipment/delivery of order
They have stopped communicating with me and deleted my 8/6/24 order from my account page on their website and refused to respond to my request for the reasons and update.
After an untold number of (11-13) email messages, phone calls and text messages since the order was placed on 08-06-2024, it is 11-09-2024 and ny purchase has not been shipped
User's recommendation: AVOID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
I didn’t get my coat and you sent it to a wrong address
I dont know but call me would help to get it correct you guys *** up my order address my phone is 646648****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Weatherford, Texas
Have no received my order
I payed for a hatchet on my credit card and never received it.
Have not received my order and the amount of my order has already been charged to my credit card. I have not received any response from the company regarding my order.
Lakeland, Florida
They dont pay their bills. STAY AWAY!
They owe us over $15,000 They simply just don't pay their bills so fair warning to all product companies
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFormer vendor
They are never going to pay former vendors so no it will never be resolved. And they continue to not pay current vendors.
This is a scam company and all vendors should be cautious. On top of that customers don’t get what they ordered because vendors aren’t being paid.
Ran a sale, got paid late. Ran another, bigger sale and never got paid.
Sold close to 100 units of hand-built items. Lost over $20,000 between payments, time, and production materials. Tom was bought out; such BS. All the same people are still there.
They have and continue to screw vendors. Do not buy from ToMo.
If you're a customer and you don't get your product, it's because they do not pay vendors. If you're a customer and did receive your product straight from the vendor, they still do not pay vendors so vendors constantly and consistently are being screwed.
- There is no customer service
- Do not speak to vendors
- Do not pay vendors
Preferred solution: There is nothing “to” get
User's recommendation: RUN
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPast Due Invoice
We have no further demand except pay your invoice
For over ten years, we have conducted business with TOMO. They have consistently paid their invoices until recently.
We recently worked with them on a flash sale that we committed to back in April, but they haven't paid us yet.
I would suggest that both new and established vendors stay away from TOMO and, if at all feasible, purchase directly from the suppliers. When attempting to expand the brand, many of us small business owners are unable to absorb any kind of loss.
- Horrible company
Preferred solution: I would like the invoice to be paid
User's recommendation: buy directly from the vendor
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Seattle, Washington
Not getting satisfaction by email
They sent a PO order to the vendor 3 months ago, no one has contacted Me since unless I bothered them, they have no customer service system that allows You to speak with a live person etc...after waiting close to four months I asked for a refund still no response letting Me know whether a refund was issued or not.
I don't appreciate that Touch of Modern has no human customer service support. I've tried calling the only number listed online, only to hear a recorded message saying they don't have a Customer Support System in place that We the customers can speak with a live operator.
I spent over a hundred dollars on an Onyx ring that has still not shown up almost 3 months later. Never had a problem before this order.
User's recommendation: Don't buy from Touch of Modern
Terrace, British Columbia
Shipping# not working
Order a watch told it was shipped but shipping # did not work think I got SCAMED please call me @ 25061**** cant getto talk to TouchofTrending
User's recommendation: DO NOT buy from then
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey don’t pay their vendors
We sold on TOM a few times, but this past April, we ran a flash sale with them. We didn't sell too much, but they still have not paid us for what we sold.
I'd tell anyone that instead of shopping with TOM, just buy directly.
Many of us are small businesses trying to get the word out about our products. As much as TOM offers low prices, they cheat and steal from their vendors.
Preferred solution: We are a vendor and we are owed our payment for products sold.
E-commerce Talks
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStill waiting for an answer to my query.
Status of Order No. 0435140**** that was ordered on 5/30/2024.
Please respond. Will the order be shipped soon?
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIs there even anything worse?
This company, Touch of Modern, is the absolute worst company in the world! They are a middleman company, in other words you place orders with them and then they ship you things from other companies.
They are absolutely awful at this. They constantly dropped the ball on many orders and they are always very late. I have been waiting for an order that I placed over three months ago.
And the company continually gives me a bunch of lies about why they cant fulfill this order and that they have no idea when they can ship. They constantly asked me to get a refund and I declined and they still have not fulfilled the order.
- No pros at all
- Really suck at everything
Preferred solution: Deliver product or service ordered
User's recommendation: Do not waste your time and money with this absolutely awful company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Panama City, Florida
No customer service options other than email.
I have ordered from this company four times. The first three, no problems.
However, I ordered a new product as a surprise for my wife on March 30.
I received an update about two weeks later in April.
In the middle of May I tried to call customer service only to find out you could only get a response by leaving an email.
I emailed the company with all the required information and details but did not receive a response (24 hours, as promised).
I tried again today, June 3rd.
No product, no update, no reply, no customer service,
User's recommendation: Be vigilant on what you order from this company, especially if you need them in a timely manner.
About
Touch of Modern is an online service specializing in design things from all over the world. The company was created in 2012. Customers can find a lot of exclusive things on the company’s website. There are such products as watches, lanterns, furniture. Even men’s underwear and silk covers are presented there. Touch of Modern can help every customer to decorate house with a great taste. ToMo offers up to 70% off for the products of new designers. Every client gets $20 discounts if invites a friend to buy something. A friend if offered $10 off during the first purchase.
Touch Of Modern is ranked 679 out of 5227 in E-commerce category
USA
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I agree with you on not agreeing with me about M-B. I drive a 2008 JEEP Commander.
I was just using M-B's website as an example of a company not preventing potential customers from having access to their product information. Lee.
I’m a “touch of pissed” off at the arrogance of a company that expects my info before seeing what they’re selling. I wouldn’t buy stock in this company!
Touch of Modern. Same thing for me, I’m a multi millionaire, but there is no way that I’m giving out personal information to browse a site.
Crazy, I can’t imagine the hundreds of thousands of potential customers that leave the site because you are forced to give email information up front. Stupid marketing process that’s going to kick their but into bankruptcy.
I probably would have spent thousands on their site, but won’t be happening. Fire the fool that set up this site.
I agree
Agreed, i hit browser back then asked google why. Found your site. I wont play their game but they have neat stuff on the commercial.
I have to agree on the advertising approach... evidently their ad company is terrible
Touch of modern suck it!
Guess they don't want my business. If I have to create a log in and password, just to see their products. They can forget me as a customer.
Agree
This company is a fraud and will not even call you back if you have a return. I recommend every one to report this company to state of califora dept of consumer affairs so they can be reported.
I too chose not to join the elite by providing my e-mail address. I won't be buying anything from Touch of Modern.
Can't agree with you on M-B though. Worst purchase I have ever made.
Agree!
sounds like a scam to find lists of gullible people who like gimmicky products. Such a list would be people easiest to influence politically.
obviously they have no inventory. Shipments from China are running behind schedule
I STRONGLY WONDER IF TOUCH OF MODERN IS ANOTHER COMMINST CHINESE SITE!
Today is June 11, 2020. TOM still requires the POTENTIAL client to disclose contact information to enter their site.
I also saw a commercial on television that offered innovative products though an online shopping experience. The company's decision to require POTENTIAL clients disclose email/FB accounts makes me believe they spend all the advertising money in order to collect active account information rather than to market innovative products. I did not enter their wed-space bc they only get one chance to make a first-impression. My first impression is that they are at best deceptive.
There are plenty of honest business people marketing valuable products that we should be supporting. Shunning businesses with intrusive marketing practices gives us a strong voice in how MODERN products will be marketed. IDK if this company has products with a touch of Modern bc their antiquated marketing gives the appearance of deception. - funny, as I complete this post I see I have to provide an email.
The difference is; I was able to enter, explore, read, and reply b4 I was asked to provide my contact info. Also, there is a logical need for it if I was to see future comments.
2021 , and some still think consumers are dumb , they don’t get my money
Brave browser cannot block the sign in widget, U Block Origin will not block it either. I guess I can exist without visiting their crap web site.
Amen!
Agreed, requiring an email to view the site is ridiculous. I immediately turned away from the site - they lost a potential customer.