Touch Of Modern Reviews

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New Reviewer
After personally working in National and International Marketing for over 40 years, I am amazed how a company ( Touch of Modern ) can spend millions of dollars on National TV commercials to bring potential customers to their web site, and then immediately provide a...
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69 comments
#1985659

Brave browser cannot block the sign in widget, U Block Origin will not block it either. I guess I can exist without visiting their crap web site.

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ID
#1331736 Review #1331736 is a subjective opinion of poster.
Location
San Francisco, California
Product
Touch Of Modern Website
Reason of review
Bad web site Home Page. Stupid Marketing Philosophy.
Preferred solution
Let the company propose a solution

No help has been received .

Metal picture on brushed aluminum fell during the night using your attachment protocol and it is now damaged.
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ID
#2698703 Review #2698703 is a subjective opinion of poster.
New Reviewer

Order I did not place

I received a credit card bill for an order that I did not place, then today I received a FedEx.delivery of a watch that I did not order. I tried calling the phone number to talk with someone but there was no phone service provided by your company.

User's recommendation: Don’t order from Touch of Modern because they don’t have phone support if you need it.

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ID
#2698599 Review #2698599 is a subjective opinion of poster.
Pros
  • No pros
Cons
  • Not adequate customer service
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

You shipped my items to wrong address!!

My first delivery was to my correct address- the next 6 went to my old address in another town!!! Help - hundreds of dollars!!
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ID
#2693699 Review #2693699 is a subjective opinion of poster.
Location
Phoenix, Arizona

Non Delivery of Purchase

Ordered a watch in the beginning of June and cant get any information regarding a delivery date. The company does not take telephone inquiries and is not responsive when trying to get information about my purchase

User's recommendation: Be Careful when buying from this Company.

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ID
#2653482 Review #2653482 is a subjective opinion of poster.
Location
Long Beach, New York
New Reviewer

I received used merchandise. Item is scratched and scuffed.

I received used merchandise despite ordering new merchandise. Touch of Modern has no customer service number you can call. The company is a ripoff. Stay away. Item was much cheaper looking in person.

User's recommendation: Stay away from Touch if Modern.

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ID
#2652271 Review #2652271 is a subjective opinion of poster.
Location
Laguna Woods, California
New Reviewer

My watch

Not able to have a response from the company My watch is been reviewed. I can not have an answer for my problem. I have em mail you. Texted you and a phone call I am frustrated
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ID
#2648922 Review #2648922 is a subjective opinion of poster.
Loss
$1800
Preferred solution
Full refund
New Reviewer

Ordered and paid for picture but can't contact anyone about tracking or anything about my picture???

No information about moon picture I already paid for and touch of modern collected but no info about my picture prt#0370450****
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ID
#2644157 Review #2644157 is a subjective opinion of poster.
Loss
$58
Preferred solution
Deliver product or service ordered
New Reviewer

Attempt to reach company

I have repeatedly tried to reach the customer service folks (login assistance) but am getting absolutely nowhere --- they don't appear to read what I write. When I tried to call the number on the website, it now says they no longer provide phone customer service. ???? I'd previously had excellent service with orders, products, deliveries --- what happened to this company???

User's recommendation: Beware .... proceed at your own risk.

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ID
#2640226 Review #2640226 is a subjective opinion of poster.
Preferred solution
Help with login!!! though after this morning's fiasco, I'm uncertain about ordering from you again.

Missing order

Longer than usual shipping time. Had to wait for the vendor to ship bulk order. It was the first time I had to wait more than 2 weeks for an item to ship. It did finally arrive.

User's recommendation: Some items take longer to get than others.

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ID
#2634563 Review #2634563 is a subjective opinion of poster.
Location
Wethersfield, Connecticut

Poor service. No resolution only we’re looking into it

Order status. I have been in contact with you. No resolution. Ordered and paid for a $6000plus watch on 5/16. No watch. Where is my watch?? Mark Franks jdoe2202@***.com , 480-518-****. I am very disappointed in your service
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ID
#2603896 Review #2603896 is a subjective opinion of poster.
Location
Bainbridge Island, Washington

Password issues

somebody was using my password-- was worried about security of my card due to the frequency of issues like this in puerto rico

User's recommendation: keep an eye out for stuff like this.

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ID
#2589637 Review #2589637 is a subjective opinion of poster.
Location
Wellington, Florida
New Reviewer

My order was not delivered

My shoes jailbreak where not received by me on June 1 2021.Please tell me what I have to do to complete my purchase.
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ID
#2584871 Review #2584871 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Fraudulent Advertising

They sold me a watch that said Instore display model, but when I received the watch I was so upset they sold me a watch that was daily worn for at least 5/6 years. Its in really bad shape.
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ID
#2584306 Review #2584306 is a subjective opinion of poster.
Product
Tag Heuer Watch
Cons
  • False advertising
Preferred solution
Full refund
New Reviewer

My order

I dont have a complaint, I would like to know the status of my order. I need a call back at 858-382-**** thank you
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ID
#2579051 Review #2579051 is a subjective opinion of poster.
Preferred solution
A call in regards to my status of my order.
New Reviewer

Issue missing parts with an order

Touch Of Modern - Issue missing parts with an order
I received my chess set and am missing 2 black pawns. My FedEx tracking code is: 9622 00** * (*00 578 ****) * 00 7863 **** 6450style=" My mailing address: st 1500 Parkside Avenue #931 Morton, IL 61550 My email address is: Thefrauch@***.com Thank you, Edward Frautschi st Thank you
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ID
#2576282 Review #2576282 is a subjective opinion of poster.
Cons
  • Fulfill order
Preferred solution
Deliver product or service ordered

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