Product: Touch Of Modern Customer Care Clear all filters (0 of 24 reviews match)
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Touch Of Modern - Billed me $229.97 for, " recreational Services" I never purc

They do not answer their phones, or return emails. I did not order or purchase any services.
1.1
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Touch Of Modern Customer Care
#1358303
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Touch Of Modern - Charged me $229.97 for recreational services

I called them 3x no answer, no reurn call told me to go to website. Went there, 4 emails they acknowledged receipt, never followed up. I asked them to identify " recreational Services" NO ANSWER !!!
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Touch Of Modern Customer Care
#1358294
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I purchase my order since march 1, 2018 and i still havent received my order.and when i finally got a response.They told me my order they were out of stock and would have some back in stock on the 12th.but yet i still havent recieved any feed back and im getting very...
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Anonymous
Barbara

How do you contact them? I haven't received my package either. I'm pissed.

1.0
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Touch Of Modern Customer Care
#1214035
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I returned several items that did not fit and had $80 in credit with the TOM.Three weeks later I go to spend it, and I would be checking the site literally everyday for something to buy and I could see my credit, and it had been wiped out. I sent four emails, two...
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4.5
Product
Touch Of Modern Customer Care
I liked
  • Products
  • Quality
I didn't like
  • Stealing my money
  • Returns
  • Shipping
#1207465
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These guys run a serious game on their customers.On average they only deliver about a third of the time. The real problem is that the products are expensive and when you want a refund you wont get the whole amount only a fraction. Furthermore, The money takes forever...
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2.0
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Touch Of Modern Customer Care
#1172136
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Touch Of Modern - Very poor service

lots of goodies to view, but if ANY issues with an order or the order charges your card several times there is NO call back or answers ZERO - they just delete your account & leave you to the credit card, unable to track your order 415.230.0750
1.4
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Touch Of Modern Customer Care
#1169600
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I am sure others have had their issues with this company but this act would suggest they are turning it around. Would also like to recognize Emmalyn from touch of modern support. She was wonderful with her relations with customers. Consider this a customer retained....
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3.6
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Touch Of Modern Customer Care
#1164610
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I did buy a couple of things from this website.Firstly bear in mind that you can not return any product even if arrives defective or broken, so basically you made your purchase base on the beautiful pictures they display. Secondly there is not customer support . You...
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1.0
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Touch Of Modern Customer Care
#1162136
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Touch of Modern

Shipping takes freaking forever on almost all items!! So don't plan on giving a timely gift unless you order a year in advance But......the stuff is usually awesome and unique. I just have not had luck with thier non name brand watches being that great but the rest of the stuff has been amazing! I still recommend them to friends
4.5
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
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Touch Of Modern Customer Care
#1154731
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Just look at the items on their site and find the item on that companies site for the same price. Do not go through Touch of Modern. It would take 5 minutes to fix my problem but apparently they have some many issues they don't have time to fix any of them. They will...
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Touch Of Modern Customer Care
#1139333
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