Ridiculous. I made a purchase for a set of Puma men's underwear on June 30, 2013.
I waited, waited... no word on it being shipped. I finally contacted them for a status update. They apologized for the delay saying that they had to wait till the entire sale on the item was completed and THEN submit to the supplier, then they ship to Touch of Modern, then THEY ship to the buyers...
in this day and age?? So I waited longer... I contacted them again to ask for another update. Now today I get an email that Puma is not going to be able to complete the order so they are canceling and refunding.
So I'm not going to get my order at all.
That's my last dealing with TOM, and I'm letting people know to avoid them.
*** business model these days, and not worth the headache.