I ordered a few products from TOM because they looked pretty cool. I waited a few months and I didn't receive anything.
I finally emailed them about it and they didn't respond. My tracking number didn't work so I couldn't even see if it had been shipped. I kept emailing them and finally I got a response. They told me my account has been banned because apparently I had scammed them because I had two accounts.
The reason for the ban was I got free credits even though I didn't receive any. They said they canceled my order but didn't refund me.
Altogether they had terrible service and were very rude. ITS A SCAM.
Product or Service Mentioned: Touch Of Modern Shipping Service.
Reason of review: Poor customer service.
Monetary Loss: $40.
Preferred solution: Full refund.